At Ludorium, protecting your personal data is a top priority. This Privacy Policy explains how we collect, use, and protect your data when you interact with our services.
2.1 Information We Collect
We may collect the following types of data:
- Personal Info: Name, email address, phone number, billing info
- Transaction Data: Game titles purchased, payment methods, timestamps
- Technical Data: IP address, browser type, device info, location
- Behavioral Data: Site usage, click behavior, referring links
2.2 How We Use the Data
We use your information to:
- Fulfill orders and deliver games
- Provide customer support
- Send promotional updates (only with your consent)
- Improve website performance and user experience
- Detect fraud and security threats
2.3 Data Retention
We retain your personal data for as long as necessary to provide services and fulfill legal obligations. You may request deletion of your data unless required by law to retain it.
2.4 Cookies and Tracking
We use cookies to improve site performance and customize user experience. You can disable cookies through your browser settings, although it may affect certain functionalities.
2.5 Third-Party Services
We work with third-party services for analytics (Google Analytics), payments (Stripe, PayPal), and hosting. These providers have their own privacy policies and security measures.
2.6 Data Protection & Security
We employ SSL encryption, firewalls, and access control policies to safeguard your data. Despite best efforts, no system is 100% secure.
2.7 Your Rights
Under data protection laws, you have the right to:
- Access your personal data
- Request corrections or deletions
- Withdraw consent at any time
- File a complaint with a data protection authority
2.8 Contact
If you have any concerns or questions regarding this policy, please email us at: [email protected]
